Customer Review

• 0

  A slight let down
  Reviewed in the United Kingdom on 15 January 2021
  Ok, let’s start with the good points : the chair was dispatched and delivered extremely quickly. I ordered on Sunday & received on Tuesday . Exceptionally good, particularly at the moment. So well done to both the supplier and the courier. Also the nuts & bolts & screws etc are very well packaged & labelled even stating that there is a spare in many cases. A welcome change from the usual jumbled bag of assorted pieces which have to be counted and sorted etc. So far, so good. I have a good deal of experience in self assembly furniture and pride myself on being able to put things together fairly easily. BUT it all went downhill from there. I had carefully read the reviews & all of the answered questions, one of which states that there are maybe a 1/2 dozen screws required. Really???? That is either someone reviewing something else or it’s not a genuine review. This is . I was expecting to probably have to screw on the chair & footstool bases maybe. I didn’t know that it would arrive completely disassembled. I’ve never paid that much for furniture that I have to build myself. The chair back, seat, arms, base all have to be attached to the u -shaped frame. And the footstool base and top need assembly. To all of you who found this easy, I salute you! This took two reasonably competent women ( & 1 ‘helpful’ dog) approximately 4 hours to accomplish. This is not ‘simple to assemble’ this nearly broke me. I was ready to hurl the bleep bleep thing out of the window. Most of the screw holes are covered with the PVC material and fluffy stuffing. There is a very small tear in the leather of the seat but it’s at the back and unseen once assembled, so I’ve let that go. Honestly couldn’t face packing up the wretched thing to return it . Some helpful person at the factory labelled the same arm as both left and right. Ha ha ! Excellent joke. But there’s more PVC on it than I realised; including the sides of the arms, which have to be squeezed between zips and metal to be assembled. This has caused a tear on the relevant piece. Luckily it’s hidden but I’m less than satisfied and obviously can’t return it now since technically I caused the damage myself but it’s worrying that the PVC is that thin and so easily damaged. All in all, the chair is quite comfy once you’ve recovered from the trauma of building it, but had I known what was involved, I would not have bought it. Hence this very long but completely honest review.

• 0

  Excellent service and speedy delivery. I could not believe it!
  Reviewed in the United Kingdom on 30 November 2020
  First class product and service

• 0

  Great customer service.
  Reviewed in the United Kingdom on 3 April 2021
  Had a problem with the seat of the chair,there was two indentations on the leather due to the way it had been packed in the box. (Pressed against the metal part of the chair)I called and they said a replacement the next day, great service and very willing to help with this problem. All great now.

• 0

  Very Comfortable
  Reviewed in the United Kingdom on 16 February 2021
  Having read the reviews, the chair wasn't as easy to assemble as I expected and the instructions could have been clearer.I was amazed how quickly it was delivered - 2 days after I placed the order. There was a mark on the footstool so I contacted the seller who responded very quickly and I was sent a replacement without quibble.

• 0

  Very stylish
  Reviewed in the United Kingdom on 7 February 2021
  The colour is lovely, it’s comfortable and very stylish. A little bit faffy to put together but well worth the extra few minutes to do it.

• 0

  A great chair and is still excellent after 7 months use
  Reviewed in the United Kingdom on 28 August 2021
  A Great chair , good leather , still works after 7months use . I would recommend.

• 0

  Very comfort
  Reviewed in the United Kingdom on 20 June 2021
  This look well and is extremely comfortableThe extra money brings you the comfort

• 0

  Nice chair good value
  Reviewed in the United Kingdom on 1 January 2021
  Nice chairs. Comfy too.

• 0

  Value for money
  Reviewed in the United Kingdom on 12 February 2021
  A vey comfortable chair, good quality and well worth the money.

• 0

  Hard to assemble
  Reviewed in the United Kingdom on 18 July 2021
  Very difficult to assemble. But once put together the chair is superb.