Customer questions and answers

• Are these a pack of six glasses?
  Yes : pack of six. Very good shape : stylish and useful.

• What does the CE mark mean for these glasses, especially for a pub owner in the UK?
  The CE mark on these Arcoroc Cervoise glasses is critically important, particularly for licensed establishments in the United Kingdom. It signifies that the glass has been independently verified and certified to hold the exact stated volume, which in this case is 380ml, a legal 2/3rd pint measure. For a pub owner, this means you can legally serve beer and other draught beverages in these glasses, adhering to the Weights and Measures Act. This certification eliminates the risk of fines or legal issues related to inaccurate serving sizes, ensuring fair trade practices for your customers. It provides peace of mind, knowing your establishment meets all necessary regulatory requirements, allowing you to focus on providing excellent service without compliance concerns.

• Is 380ml truly a 2/3 pint, and why is this specific measure important?
  Yes, 380ml is indeed the legal equivalent of a 2/3rd pint measure in the UK. A full imperial pint is approximately 568ml, so two-thirds of that is precisely 378.67ml, which is rounded up to 380ml for practical glassware manufacturing. This specific measure was introduced in the UK in October 2011 to offer more flexibility in serving sizes beyond just half and full pints. It's important because it caters to customers who might find a full pint too large or a half pint too small, offering a perfect middle ground. For establishments, it allows for diverse menu offerings and can encourage customers to try different craft beers in a more manageable portion, enhancing the overall drinking experience.

• How does the stemmed tulip design actually enhance the drinking experience?
  The stemmed tulip design significantly enhances the drinking experience in multiple ways. Firstly, the stem prevents your hand's warmth from transferring to the chilled beer, keeping it colder for longer and preserving its refreshing taste. This is crucial for maintaining the intended flavor profile of delicate lagers or crisp IPAs. Secondly, the tulip shape, with its inward-curving rim, is expertly designed to concentrate the beer's volatile aromas towards the nose. This allows drinkers to fully appreciate the complex bouquet of hops, malts, and yeast characteristics, which are integral to the beer's overall flavor. Aesthetically, the elegant stem elevates the presentation, making any beverage feel more sophisticated, whether it's a craft beer or a cocktail.

• How durable are these Arcoroc glasses compared to standard glassware, and are they suitable for commercial dishwashers?
  Arcoroc is globally renowned for producing exceptionally durable glassware, and these Cervoise glasses are no exception. They are crafted from high-quality, robust glass engineered to withstand the rigorous demands of commercial environments, far surpassing the durability of typical household glassware. This means they are highly resistant to chipping, breaking, and thermal shock, which is crucial for busy pubs and restaurants. Absolutely, these glasses are perfectly suitable for commercial dishwashers. Their robust construction ensures they can endure repeated high-temperature washing cycles without losing their clarity or structural integrity, significantly reducing replacement costs and offering long-term value for both commercial and home users.

• Can these glasses be used for beverages other than beer, like cocktails or soft drinks?
  Absolutely! While specifically designed as beer tulip glasses, their elegant stemmed design and 380ml capacity make them incredibly versatile for a wide array of chilled beverages. The stem is beneficial for cocktails as it prevents hand warmth from diluting or warming the drink, maintaining its intended temperature and flavor. The tulip shape, while optimized for beer aromas, also provides a sophisticated presentation for soft drinks, ciders, or even non-alcoholic mocktails. Their clear, smooth finish enhances the visual appeal of any beverage, making them a multi-functional asset for any home bar, restaurant, or pub looking to serve various drinks with style and precision.

• Are these glasses easy to clean, and do they retain their clarity after repeated washing?
  Yes, these Arcoroc Cervoise glasses are designed for effortless cleaning and excellent long-term clarity. Their smooth, non-porous surface prevents residue buildup and makes them incredibly easy to hand wash. More importantly, they are fully dishwasher safe, suitable for both domestic and commercial dishwashers. Arcoroc's high-quality glass composition is engineered to resist etching and clouding, ensuring that the glasses retain their brilliant, crystal-clear luster even after hundreds of washing cycles. This durability and ease of maintenance mean they will continue to enhance the visual appeal of your beverages for years, reducing the need for frequent replacements and saving time on upkeep.

• How effective is the stem at keeping beer cold, and is there a noticeable difference?
  The stemmed design is remarkably effective at keeping your beer colder for longer, and the difference is quite noticeable, especially with slower-sipping beers. The primary function of the stem is to create a thermal barrier, preventing your hand's natural body heat (which averages around 37°C or 98.6°F) from transferring directly to the chilled liquid. When you hold a non-stemmed glass, your hand warms the glass, which in turn warms the beer. With a stem, you hold the base, isolating the liquid from this heat source. This helps maintain the beer's optimal serving temperature, preserving its crispness, carbonation, and intended flavor profile from the first sip to the last, significantly enhancing the overall drinking experience.

• For which beer styles is the tulip shape most beneficial in terms of aroma?
  The tulip shape is particularly beneficial for a wide range of aromatic beer styles where the nose is as important as the palate. It excels with beers that possess complex and volatile aroma compounds, such as Belgian Ales (Dubbels, Tripels, Quadrupels), strong Stouts and Porters, Imperial IPAs, Sours, and many Craft Lagers. The inward-curving rim of the tulip glass effectively captures and concentrates these delicate aromas – notes of fruit, spice, roast, hops, or yeast esters – directing them towards the drinker's nose with each sip. This allows for a much richer and more nuanced sensory experience, enabling full appreciation of the brewer's artistry and the beer's intricate flavor profile.

• Why is a pack of 6 ideal for both home and commercial users?
  A pack of six Arcoroc Cervoise glasses offers an ideal balance of practicality and value for both home and commercial users. For home enthusiasts, it provides a sufficient quantity for entertaining guests, hosting tasting sessions, or simply having enough clean glasses readily available for daily use without needing constant washing. For commercial establishments like pubs, restaurants, or bars, a pack of six serves as an excellent starter set, a convenient way to replenish stock, or to quickly expand glassware capacity for busy periods. It's a cost-effective solution that minimizes initial outlay while ensuring you have enough premium, compliant glasses on hand to meet demand, reducing the frequency of reordering.

• What makes Arcoroc a trusted brand for glassware, especially for commercial use?
  Arcoroc has earned its reputation as a trusted global leader in glassware, particularly for commercial use, through decades of commitment to innovation, durability, and quality. They specialize in producing professional-grade glassware designed to withstand the rigorous demands of high-traffic environments like restaurants, bars, and hotels. Their products, including these Cervoise glasses, are known for their exceptional resistance to chipping, breaking, and thermal shock, significantly extending their lifespan and reducing replacement costs for businesses. Arcoroc's meticulous manufacturing processes and stringent quality control ensure consistent product excellence, making them the go-to choice for establishments that prioritize reliability, safety, and long-term value in their glassware investments.