Customer Review

• 0

  The best basic Portable AC on the market but with some major drawbacks
  Reviewed in the United Kingdom on 9 August 2020
  This is my fourth portable AC unit for my 60 Cubic meter bedroom N82 is rated for 80. My past AC's (all of which went back to the seller within a week) I bought on specification and found either they are but too noisy , they are quiet but don't cool and finally most just don't work at all.After much research I found DeLonghi make the most reliable and dare I say "only reliable" portable AC on the market. However, out the box the AC performed excellently and was very happy but these AC's come with some drawbacks.Pros:1. Unit does cool the room within an hour, I got it to 23c after running 3 days which was pleasant as the outside temp was a very hot in 33c's. It does not matter what the temp the unit says it can reach what is most important is does the unit fill the room with chilled air and in this case it did. You would be surprised but other competitors just blow coolair within a meter of the unit. The wife and I think lesser known brands are running "a con" excuse the pun, and robbing buyers blind.2. Best build quality of all the ones I purchased , the design is also quite good and proves it is not a rebranded Chinese off the shelf like most of the other non branded units.3. At 9.5 BTU the N82 has a good spec than similar priced competitors.4. Got wheels on the bottom for easy placement and handle on the sides.5. Lowest sounding unit I have come across but portable AC's are in their own right still very noisy by design.6. De Longhi chills the whole room not just blows cool air (long as you buy right one to the size of your room so measure you room size and check with the spec)Cons:1. Remote is useless, does not sync with the unit so if you put the temp to 24 the unit will still show the old temp etc, no backlight (in this day and age is a must) and list of complaints about remote goes on.2. Does not go lower than 22 Degrees C on my unit (though may take bit more running in time to get lower temp). Also out the box don't expect it to chill the room in an instant, units take time at startup apx 10-15 mins.3. Unit is bulky , DeLonghi do make smaller versions at higher cost.4. On the N82 there is no "Chill and Dehumidify" function, on the higher models there is. This is not apparent in the specs.5. Needs optimum placement , works best when proximate to where you will be using the AC which may not be possible if your window is far away. In that case buy an exhaust extender but having massive piping may not look nice.6. LED on unit is on top so cannot see the digital display and what the room temp is from a distance.Final advice: buy a unit with a spec a step higher than you need to future proof the item (some have heater function which is nice in winter). Don't get pulled in by high specs on non branded units they simply are unreliable though of the ones I know of Honeywell, AEG etc make good units so may be worth looking into those brands too (just to be impartial) . After buying four other brands I am happy with the N82 as it is the ONLY unit that has actually worked at a reasonable price.

• 0

  Great at first but broke after a few weeks unfortunately
  Reviewed in the United Kingdom on 8 June 2020
  Easy enough to set up, cooled the whole room down in about 20 minutes, the fan mode was good when standing directly above the vents too.But, despite operating the air conditioner exactly according to the instruction manual, the unit began to produce a fishy odour after a few weeks of light use.A fishy smell in electrical appliances is indicative of overheated electrical components, which can be VERY dangerous!! Always beware of such smells, if they persist after cleaning the filter.For our safety we returned it, (we had to pay for the return, £50ish, but are hoping it gets refunded), Amazon support was very helpful.(The photos are of how it looked on delivery, and we packaged it back up so it looked the exact same on return.)UPDATE:We sent it to the return address the Amazon adviser on the phone told us to, using the return label they emailed us. But it was 'rejected by the recipient'. DPD now list it as a 'lost item'.The second Amazon adviser we spoke to said the first adviser should have organised free collection because they categorise it as a bulky item. (We asked for collection but were told by the first adviser that it wasn't available for us).Hoping to still get a refund for the item and £50 postage even though Amazon rejected the return, so fingers crossed! A bit stressful as the item was so expensive, and we followed return instructions to the letter.

• 0

  Correct product description
  Reviewed in the United Kingdom on 26 June 2019
  Total Wrongful Miss Advertised as 14,500 BTUThis is a lie This is a dirty lieIt states on the box it is 9,500 BTULiars

• 0

  Not that quiet (none of them are) but effective and good feature set
  Reviewed in the United Kingdom on 24 August 2019
  Lets get the obvious one out of the way first - "Quiet" is a relative term with portable air conditioning units. The fan isn't particularly noisy but the compressor is and that can't be helped. This unit isn't any louder than any others I've heard but you are going to notice it and you might not be able to sleep through it, if you're sensitive to noise.That said, this is actually a pretty great little unit. Plug it in and throw the hose out of the window, it doesn't get a lot simpler than that. It's also self-evaporating so there's no water tank to empty and it's easy to move around on castors.It cools my bedroom down from around 25 degrees to around 19 degrees in 1/2 hour and keeps it there, even without sealing the window.I can sleep through it so I just leave it running all night, but if noise bothers you, you probably could just set it running an hour before bedtime to chill the room down and hope that the effect lasts overnight.For me, a bit of noise is an easy trade off against a hot room so I'd recommend this all day long.

• 0

  Worth it
  Reviewed in the United Kingdom on 10 June 2019
  I'm very impressed. Even tho we are yet to experience a heatwave this year (2019), aircon worked very well, when o/s temperature was 27C. As all of the windows face south and its a penthouse apartment, it gets hot, real hot, very quickly. Aircon dealt with the heat remarkably well, I was surprised how hot the extraction pipe gets (good thing, this proves that hot air is getting extracted) . It's Def less noisy than 16" high powered pedestal fan. It's small enough and can be wheeled easily, no leaks, not too heavy (20kg) . It's dead easy to set up and use. Sleep mode, timer it's all there. Great buy.

• 0

  Owner of Delonghi, EcoAir and Igenix aircons
  Reviewed in the United Kingdom on 11 August 2020
  After having read reviews about people complaining about this unit, I felt obliged to write a review. I own three portable units (igenix, eco-air and the delonghi) and have owned these for several years. Reason I have three different ones is because they are super heavy and I don't fancy carrying these between floors. So every year there is a heatwave the wife wants another unit in a different room, and I buy the ones which are discounted at the time. Bottom line is that my igenix has been running fine for 5 years now, but the hose connector isn't the greatest so it keeps falling out when I move it. Otherwise it's an excellent machine to keep a 5x5m bedroom nice and cool. Eco-air is similar, except the hose connector is better. During current heatwave it brings a 29c room down to 21c in about 2 hours.Onto the Delonghi - it is the QUIETEST out of all three, mainly because it has a fan strength setting. You have to understand that the hum of the compressor is something which will always be there! People saying that this machine is loud, either have a defective one or they don't understand the limitations of the machine. If you put fan to lowest setting it is the quietest out of all my machines (and each machine comes with the whisper quiet marketing BS). The reason the Delonghi is my favourite is because it feels the sturdiest AND can tackle a 7x10m room (kitchen extension).So my advise.. if you need to watch the pennies, buy the £300(?) Igenix, if you can stretch to £400-500 then buy the Delonghi.

• 0

  Noisy
  Reviewed in the United Kingdom on 23 July 2019
  This is a stunning looking AC. It is exceptionally noisy. Cools down the room very well but no one is going to get any sleep with it on. The other problem is the exhaust hose is far to short and ridged. Windows need to be near to the floor. The hose is also difficult to put together and falls apart quite a bit. Not really worth the money.

• 0

  Have realistic expectations
  Reviewed in the United Kingdom on 24 June 2020
  , currently playing liveLIVERemaining Time -0:00 Playback Rate1xChaptersChaptersDescriptionsdescriptions off, selectedCaptionscaptions and subtitles off, selectedAudio TrackFullscreenThis is a modal window. SETUPVery simple to setup. Yes the hose could be a little longer. It is fine for most bedroom windows which is where it will usually be used. Extensions can be purchased.NOISEIt is noisy! More noisy than an average hotel air con even on minimum. I couldn't sleep next to it personally. You either use it in the daytime or cool down a room and turn off before bed. If it is tucked around a corner or you are a heavy sleeper you may be able to run it at night.COOLINGExcellent - it blows out icy cold air and cools an average bedroom from 27c to 20c in around 30 minutes. It will struggle in a large room such as open plan lounge / kitchen but that's to be expected. It will still cool the room and if you sit near it you will be chilly but don't expect miracles.OTHERNo need to remove water as this is done automatically through the hose. The remote control is fine. Very simple interface. It is pretty heavy. I'm a big guy and can only just manage to get it up the stairs on my own.Getting "proper" aircon installed may cost you £15k or so. We only get a few weeks of hot weather a year in the UK so this is a great alternative for less than £500

• 0

  Excellent air conditioning unit
  Reviewed in the United Kingdom on 30 June 2019
  This has proved to be a really good purchase! We have a modern super insulated house with lots of glass floor to ceiling doors - and the rooms get really hot in this hot weather. This unit easily cools a bedroom down from 27 deg to a comfortable 18 in 45 mins before bed, and bring in coasters can be moved from one bedroom to another easily. It can’t handle our large open plan kitchen/dining room, but at 65m2 I didn’t expect it to (it’s over twice the size it should be able to handle). Even then it still was able to drop the temperature in the room a few degrees.Very pleased with the product and would recommend.

• 0

  It makes an odd whirring, rattling sound
  Reviewed in the United Kingdom on 20 July 2019
  When the item was delivered the unit was led down in the back of the van. My husband was not happy about this. Surely the air conditioning unit should of been loaded on the van upright. We are now convinced after removing the item from the box that it could of fallen over in transit. The right hand side of the unit was open we had to push it back together. When we turned the item on the compressor kicked in and it made a dreadful vibrating/whirring sound. My husband pressed the front and back of the unit together with his hands and the noise stopped, when he let it go it started rattling again. It was impossible to watch tv or sleep through the noise. We believe the item fell over in transit, it should not of been led down. We wonder if the noises it makes is because it was damaged in transit. As far as I have read there is no sleep mode.