Customer Review

• 0

  Moves around dangerously
  Reviewed in the United Kingdom on 25 July 2019
  Whilst it looks great and is secure (as we inserted it into a fixed base) and easy to assemble the actual parasol moves like mercury! Even today (great weather, hottest day of the year, barely a breeze) it is so mobile it dangerously dips with the whisper of a breeze (e.g. a passing butterfly!) and would hit people on the head if they were sitting beneath it. Today it swung about so much I had to put it down to avoid it smashing and breaking all the flowers in the border nearby. We had it up at a BBQ at the weekend and had to shut it to stop our guests being injured. A great shame. The opening crank also unwinds over time (i.e. when you first open the parasol it's firmly open but over an hour or so the crank handle turns making it less 'open'). Altogether sort of unusable. Would not purchase again (or suggest that others do)

• 0

  Good quality but you pay the price.
  Reviewed in the United Kingdom on 23 June 2020
  What can one say about this produce. What spring to mind is a solid plastic water bottles.I personally think it is expensive for what is is. However when it arrived I was quite surprised how sturdy the plastic was, filling it with water how heavy it is. Certainly how the parasol is very stable. I will say it is better than concrete one. Easy to store once empty in the winter. All in all good quality but you pay the price.

• 0

  Does what it says
  Reviewed in the United Kingdom on 24 May 2021
  Does what it says but:1. the retaining clip on the stay arm broke on first use (see first photo); and2. the space for inserting the weights on the base plate is very low (see second photo):ideally I will have to grind off the tip of the stone slab so that it fits properly.PS: make sure you buy a rain cover as well - indispensable in this terrible May weather we are having.

• 0

  Arrived with hole, poor customer service
  Reviewed in the United Kingdom on 8 August 2021
  I bought this item thinking it was an investment that would last, especially for the price.It arrived with a small hole in it, which would have grown in no time. I contacted customer service wanting to return it for a full refund, customer service responded by making offers of £5-£20 to keep it, which wouldn't have even covered the cost of a repair. It took 4 or 5 messages back and forth of me wanting to return the item and them trying to persuade me to keep it before they agreed.Very poor quality for the asking price. Terrible customer service.

• 0

  Decent Base Weights
  Reviewed in the United Kingdom on 21 May 2020
  Arrived well within scheduled delivery time and well packaged. Fitted easily within parasol base. They look good and hold the parasol down securely when fully extended. There was no delivery charge on these as opposed to others so worth the money.

• 0

  This item is not suitable for use by a small person
  Reviewed in the United Kingdom on 21 July 2019
  I have today established that I (female, 150 cm, not very long arms) can put this umbrella up and down by stretching to my absolute limit and using the stem of the handle and not the bit that juts out, because I simply cannot reach it when the handle is turned to the top. Previous to that, I thought I was only going to be able to put it up and down by using a small step stool. Alternatively, make sure you screw it into slabs because we are using water-filled base sections on which I feel it would be unwise to stand.

• 0

  Ticks all the boxes.
  Reviewed in the United Kingdom on 27 June 2021
  Assembly took about 10mins and was very straight forward. When the umbrella is out and at full height, as many others have stated, you will need an extra weighted base for it to be stable. Have been using it today in a breeze and the canopy does rock a little, but cannot agree with some reviews that suggest dangerously. It was safe in my garden. Canopy size will easily cover our garden table and chairs, when we choose to eat meals outside.

• 0

  Not great - I should have bought something better
  Reviewed in the United Kingdom on 22 May 2020
  With even the smallest gust of wind the main pole twists and moves the entire cantaliver bracket and attached Umbrella 90 degrees.This is a design fault as the base is secured so I will have to find a way to adapt the pole to make it usable.

• 0

  Cheaply made product. Do not buy.
  Reviewed in the United Kingdom on 2 May 2021
  Very disappointed with this parasol. The plastic collar that keeps the parasol upright is already showing signs of stress and that’s after only one use. I will be surprised if this sees me through to the end of this spring.

• 0

  Crap quality
  Reviewed in the United Kingdom on 5 August 2021
  Holes in canopy. Pins loose. Secure clasp poor and damaged. Avoid.