Customer Review

• 0

  Brilliant!
  Reviewed in the United Kingdom on 28 May 2019
  Finally got the sail put up and it's ace! Makes any garden into an outdoor room and we're spending a few days and nights enjoying it. It has already withstood some not so great British weather and has proven to be waterproof as well as sturdy in high winds. These sails need twisting at angles so that the rain runs off them (otherwise, you will end up with a huge amount of water trapped in the middle and can tear them). We love it! This was a replacement for our previous sunsail. It is worth noting that if your shade will be over any windows, less natural sunlight can enter that room (like having curtains drawn during the day). This is why I bought a cream one this time.

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  Awful
  Reviewed in the United Kingdom on 20 July 2018
  Awful. The shade just sags and when I returned the item I was charged almost £15 for postage. Complete rip off. Avoid.Must note though that I had also ordered the triangle shaped one before they refused to return the other one and that was fine. Definately don't order a rectangle as they don't work and you will be left to fork out the return postage. In hind sight I recommend ordering from and different seller with free returns so you don't get stung like I did if it doesn't work.

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  Third sail from this company, not as happy this time...
  Reviewed in the United Kingdom on 4 November 2019
  This is the 3rd sun sail I've bought from this company. We (my children) damaged the first two, but we were happy enough to replace with the same ones. They were the sand colour.This time I thought I'd get cream for a change. It's very pale, more so than I expected. Not that it matters much (though in hindsight I do prefer the sand colour).Now my husband as soon as he got hold of it to put it up said he believed this one to be thinner than our two previous sand colour ones. Also, we used our sail all year round, including throughout autumn and winter, in all sorts of bad weather, as a rain shelter outside for my husband when he goes out for a cigarette.The previous two sand ones were brilliant. They offered great cover from the rain leaving a fairly decent dry area underneath.However this cream one isn't as good at sheltering from the rain.... Strange. Exactly the same product (as far as we are aware and made to believe), but less waterproof, and thinner, than the sand colour one we've bought twice before...I don't know. Perhaps the rain is different...or perhaps the sails are lower quality than previously, or perhaps the cream is indeed just thinner than the sand... Either way, I just wish I'd not gone for the cream and stuck with the sand colour as usual.There's nothing I can do about it now as we opened it, and put it up. And I know that the company doesn't claim for the sails to be waterproof, just water resistant. So I can't return based on it not sheltering well enough from the rain, it is a SUN shelter after all.I highly recommend the sand colour one, providing that it's simply a case of the cream being thinner than the sand, if you're looking for a bit of shelter from the rain.But I won't buy the cream one again.

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  I Was not impressed at first
  Reviewed in the United Kingdom on 28 June 2020
  3.6 x3.6 m Sand colour., I Was not impressed at first the Shade Sails seam down the middle is gathered in places and not been stretched out in the sewing, I had it tensioned using ratchet straps for 3 days and it still sagged and wrinkles in the seam of folds. I've tried everything to overcome this the outside edges are so tight you could play tune on them and still the middle sags, for rain water to collect and run off, I didn’t want to keep checking the weather forecast and take it down every time it rained as one day I may forget. The best solution I found was to use 6mm turnbuckles on each corner ,I mounted 2 point on the Bungalow 4m centres just under the gutter into joists at 2.4 m high, one corner to a 100mm sq wooden fencing post with a concrete spur post lent back away from sail at @5 degs 2.2 m high and last one at 1.5m high to a wall this give a twist in the sail allowing rain to run off and not to puddle in the middle and turn into a pond . With this solution it survived a thunderstorm with no collection of water.Item I purchased to install this Sun Sail 2x stainless 4x 8mm lifting eye wood screws, 2mm 10m stainless wire, 4x 6mm stainless Turnbuckles with hook at both ends, 4x 2mm stainless wire rope grip clamp. 4x 2mm stainless wire rope clamp thimble and 4x 5mm stainless Carabiner Snap hooks. I had trouble sourcing 12.5 sq post as recommended in the fitting instructions supplied so I used a 1x 3m 100mm sq wooden post with a postsaver applied 100mm sq 120cm long concrete spur with 12mm coach bolts to suit, 6x 20kg of post mix cement a small 20 kg of pea gravel , 2x 25mm ratchet straps which in all cost more a lot more than the price of sun sail. It was worth Mrs very happy with sun sail and looks good.

• 0

  Great product.
  Reviewed in the United Kingdom on 8 June 2020
  Just installed my cream 4m x 4m shade sail from Greenbay and I'm impressed. It arrived earlier than expected and went up easily with no issues. The polyester fabric is light and strong with all the stitching of a good standard. Stainless steel D rings on the corners welded for full strength. It does have a seam in the middle but that's not an issue for me. I used a sail fixing kit which I believe is necessary to achieve the right tension on the sail shade for rain run off. The cream allows plenty of light through and doesn't create a dark area while still shading from the strong sun. I love it!

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  Good quality. Needs to be pulled tight installed.
  Reviewed in the United Kingdom on 10 September 2018
  We've had lots of compliments on the sail and it's been great blocking the sun out over the summer. Needs to be pulled really tight before being hooked up to ensure water doesn't sit in the middle of it. We used a wooden post on one of the corners to keep it tightly pulled across and provide a decline for the rain to run off. We have used this all summer which is longer than our previous parasol lastes. Additional fittings were purchased to securely fit it

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  Easy to put up, attractive
  Reviewed in the United Kingdom on 11 August 2020
  For us, this was easy to put up from building to building. I imagine it would not be so easy with having to put up vertical supports - there is a lot of force involved, even before it catches the wind. Unlike our earlier attempts with tarps, there is far less noise. The material and fasteners seem sturdy. The yellow colour is attractive and reflects the sun, so the under-surface is cooler than it might otherwise be. Only time will test the durability, but if it lasts several seasons in London, we will be well satisfied.End of season update: it was a blessing during the hot weather of 2020 but once the rain came, even a fairly small rain, many, many litres of water collected, creating a massive blob of water in the centre. Even with 'only' 20-30 litres of water, it was too heavy to unhook! The solution was to drill about a dozen small holes in the blob to drain it out. Because it's a plasticised material, I used a heated (then unplugged) soldering iron to make self-healing holes - or so I hope. Anyway, water drained, it became tractable to drying out. The manufacturer should consider putting holes or grommets in the centre from the start; it won't affect the sun shielding but will avoid the water collection problem!

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  Love this product, second order.
  Reviewed in the United Kingdom on 18 August 2019
  Had a few issues with the courier. This was our second order as we wanted a lighter colour for dull days.We found it to be very waterproof although the product info does not state this.The package arrived unusually packed and seemed to have been opened compared to the first order.Product was fine and nothing missing but we prefer the look of the grey sail as looks more classy.Would still buy this product again as quality and value is very good and seller is responsive if there are issues.

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  Blue good, cream not so.
  Reviewed in the United Kingdom on 30 August 2020
  Having bought one 4x3m rectangle and being very pleased with it I decided to get a second one in a different colour.Originally, I bought blue as I thought it went well with the children's pool and gave them a bit of shade. This one is very waterproof, and in fact filled up in a shower when I initially didn't have it set at enough of an angle. Even the seam between the two pieces of fabric held water.I then purchased a cream one to go with my garden furniture, and as noted in an other comment, this one lets the water through even in light showers. Not exactly helpful when you're hoping it will also help protect furniture. Washing with waterproofing solution (Nikwax) seems to have helped but also make sure the seam overlaps the right direction for your slope.

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  Great product, would definitely buy again - should we ever need to.
  Reviewed in the United Kingdom on 24 July 2018
  The sun shade arrived earlier than dates offered by company, which was a pleasant surprise. Once opened, the product is thick and flexible. It is a good strong material that is well designed. We ordered a sand coloured one that looks lovely in the garden. We used our own fittings, however it does come with its own rope.I would buy this again in a heartbeat. Well worth the money.